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Care at Homes: Courteously Caring for Patients with Compassion & Kindness

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Hardik Shah,Head - Clinical Care

Hardik Shah

Head - Clinical Care

Globalization is a golden hen that can’t be killed to get all its egg at once. As the percussion of it, people live a global life, but tend to have less time for themselves or family’s health. On the other hand, rising nuclear families leave no scope for an attendant to look after the needy patients. The matter becomes bitter when an after-discharge patient needs care at home. With the mission to fill this void, Care at Homes (powered by CIMS Hospital, Ahmedabad) was incepted in 2015 as a healthcare organization offering healthcare services at home 24x7 including holidays and weekends. Its highly trained and experienced healthcare professionals also offer in-home consultation, while regular assessments by management ensure client satisfaction.

Solicitude Services
Predominant number of patients who are discharged from hospitals after heart surgeries, orthopedic procedures, and many others, dive right back into their daily routine with a blind belief that they are back to their physical best. To promote the importance of after-discharge patient-care and eliminate unawareness, Care at Homes has assembled a team of care giving and nursing staff who excel at taking care of the patients
welfare and medical necessities. Going through a mandatory, one month general ICU training after thorough police verification, the attenders are imparted knowledge needed to take care of the patients, and the company further gives them etiquette lessons to bond with the families and compassionately care for the patients. Well trained caregivers are then handpicked by the company and are assigned appropriate patient where they empathetically assist them in walking, eating, bathing, getting in & out of the bed, right until taking care of their hygienic necessities.

Proficient at diabetic care, neurological care, mental illness and many others, Care at Homes nursing staff monitor patients who are bedridden or immobile due to neurological, accidental or any other reason, round the clock


Proficient at diabetic care, neurological care, mental illness and many others, Care at Homes nursing staff monitor patients who are bedridden or immobile due to neurological, accidental or any other reason, round the clock. Tending to the ailments and wounds of patients suffering from orthopedic, neural, cardiological, and terminal illnesses like cancer, the nurses perform medical duties like giving them timely medication, intravenous, intramuscular or other injections based on diagnosis, and constantly cater to the food and toiletry requirements
of the said patients. "To regenerate physical & mental strength and revitalize positivity in patients, we employ physiotherapists who hand-hold the patients who have undergone joint replacement or other such surgeries, through the rehabilitation process,” says Hardik Shah, Head – Clinical Care, Care at Homes. The company’s Dieticians further ensure right nutritional diet is followed by them for a speedy recovery in the rehabilitation service that the company pioneers.

Venturing into the scarcely populated rental & sales sector of the medical industry, the Ahmedabad-based enterprise rents small-scale equipment like wheel chairs, hospital beds& more, and sells walking assistants, neck collars, gluco meters, blood pressure monitoring devices and many other medical equipment. MoU with other vendors help Care at Homes in the rental service when it falls short of medical equipment to rent to the customers.

Future in Sight
With ‘Care, Compassion &Courtesy’ protocol and motto of ‘Patient First Always’, over 30 in-house employees and around 15 outsource partners untiringly strive to earn the trust of clients. Growing at a substantial rate of around 50 percent per year, Care at Homes’ revenue averages between Rs.12-15 lakh per month. The company is undertaking an ambitious venture, ‘ICU at homes’, where it intends to provide a comprehensive Intensive Care Unit setup at home equipped with monitors, ventilators, oxygen cylinders & everything available in an actual ICU, and plans to soon start ‘vaccination at home'for infants.