Healthcare & the Internet of Things

Ravi RamaswamySr. Director & Head - Health SystemsPhilips Innovation CampusLocated in Bangalore, Philips Innovation Campus is a (PIC) is a technology hub for Philips working across all three sectors of Healthcare, Lighting and Lifestyle. PIC focuses on building complete products for India and emerging markets, in addition to developing products and solutions for global markets.

Health for All has been talked about for the last several decades but then it has not seen the light of the day yet – accessibility to Primary and Secondary care is still distant dream in our Rural / Semi urban communities. We have not been able to decentralize healthcare – move it away from where the competency is available (Tertiary Centers and Corporate Hospitals) to where it is needed (Primacy/Secondary care clinics). Can we ride the telecom/mobile infrastructure to make this happen? Can we use sensors to pick up data and transmit them to central control stations where experts monitor and support dispensation of care?

The Internet of Things is not new, but has been gaining more attention and traction lately. The concept of the Internet of Things entails the use of electronic devices that capture or monitor data and are connected to a private or public cloud, enabling them to automatically trigger certain events. Healthcare practitioners are closely watching the development of this trend to see if the Internet of Things will be a part of their future. Internet-connected devices have been introduced to patients in various forms. Whether data comes from fetal monitors, electrocardiograms, temperature monitors or blood glucose levels, tracking health information is vital for some patients. Many of these measures require follow-up interaction with a healthcare professional. This creates an opening for smarter devices to deliver more valuable data, lessening the need for direct patient-physician interaction.

Imagine you are in a café when you get a Facebook notification on your mobile handset about a friend posting photos from a party, and you log in to put a 'Like' mark on it. Now, imagine you are a cardiologist sitting in a café when a notification tells you of a critical patient — and you receive an ECG chart and patient parameters on a mobile software application and quickly issue instructions.

The former is fun. The latter saves lives. The technology is similar. Using the same technologies that let people worldwide share friendly updates and banter, doctors, paramedics and diagnosticians are coming together to bring ‘cloud computing’— the business of using Internet-based applications to store, retrieve and intelligently use data — to the world of medicine. That’s the power of the Internet.

Internet has changed the way we live. Even if the Internet appears ubiquitous, the number of objects or devices connected to the internet is still greatly inferior to those that are not connected. The coming revolution will result from the need of replacing disconnected objects with connected ones, and making these objects
ever more intelligent, and aware of their surroundings(using sensors). The resulting network promises to create disruptive business models.

We call this new step: The Internet of Things. In 2008 the number of devices connected to the Internet exceeded the number of people on Earth, and we foresee 50 billion connected things in 2020. Dutch multinational Philips, which has 10,000 people working in India, has developed an ‘eICU’ — an electronic intensive care unit that brings together an array of diagnostic equipment, software, computers and handheld devices to provide an ambulance-to-patient bed link that its executives describe as an ‘Intellihospital’. “Like the monitoring process in a traffic control room, an eICU can monitor patients in different hospitals 24x7 and makes key interventions at the right time,” Philips says. India has more than 900 million mobile phone connections, while 740 million people live on less than R100 a day.

" Appropriate analysis andvisualizations, typical of Web 2.0, should be a constant in the solution provided to any kind of users"

Philips is connecting the two numbers through a system under which it plans to sell its eICU solutions to hospitals, so that semi-skilled health workers can feed back key data at low costs to monitor patients. Such technologies can dramatically improve healthcare because it takes two hours on an average for Indian hospitals to decide to which department a patient has to be taken. Philips has demonstrated an ambulance device that can take an ECG chart, monitor blood pressure and transmit it over mobile handsets to hospitals, where doctors can be ready with the right solution before the patient arrives as also proactively plan for their treatment.

Let’s look at the Mother and Child care segment. Per UN Millennium Development Goals 4&5, the aim is to reduce Maternal mortality by a third as also neonatal deaths. Mobility has a great role to play. ‘Mobility Sanjivini’, an innovative software of Manipal University, is all set to make rural health services more accessible, eco-friendly and paperless. To provide better health services to poor pregnant women and children in rural areas, Manipal University in association with Philips have developed ‘Mobility Sanjivini’, a software for healthcare data collection that is compatible with mobile phones. Kasturba Medical College and Hospital (KMC) of Manipal University has been providing free healthcare services to pregnant women and children at its seven Rural Maternity and Child Welfare Homes (RMCWH) in different villages of Udupi district. This new software will be helpful for auxiliary nurses and midwives attached to RMCWH. The software has been developed by students and teaching faculties of the Manipal Centre for Information Science (MCIS) and Manipal Institute of Technology with the support of Philips. Dr Veena G Kamath, head of the department of community medicine, KMC, opines that earlier, nurses of RMCWH used to visit houses in villages and collect healthcare data, including weight of babies, vaccinations for babies, blood pressure of mothers and other health status of mothers and babies. “During their visits, nurses used to note down the data on paper and later upload to the server of KMC via internet-enabled computers from RMCWH. The new software will save time and help nurses in collecting accurate data using mobiles. Nurses can collect healthcare data from houses in remote villages and upload it directly to the server within minutes through internet-enabled mobile phones. This application is very helpful. For instance, if a pregnant or baby requires immediate healthcare, doctors sitting in hospital can guide nurses to provide emergency health services using the healthcare data uploaded to server by nurses,” says Veena. Another advantage is that this technology makes the entire procedure paperless. And folds into Internet of Things! If the Internet of Things is the upcoming scenario, Healthcare already generated more Fitness and Personal Health oriented devices than in any other area.

The whole process of taking care of patients, have to be ‘inclusive’ and designed in a completely new way, based on User Experience and cutting edge design approach. Appropriate analysis and visualizations, typical of Web 2.0, should be a constant in the solution provided to any kind of users. Data and information generated by medical appliances - personal, wearable or geographically distant from major hospitals - carry with them the need to establish remote services which are secure, but also open and interoperable if necessary. ‘Health Cloud’ is an asset that will be a primary need for hospitals as well as for medical device manufacturers (and a service for patients).

At the beginning of the Web, no one believed that Amazon was set to have 5-10 times more revenue (online) than Walmart, or Uber would be more valued that any Brick and mortar company. The race is definitively started and a slice of this evolution is already on the store shelf.