We take advices for finance, real estate, cars and other stuff, but why not health? Thanks to healthcare advisory firms like Health Travellers Worldwide (HTW), all our health concerns can be addressed effectively in no time. HTW offers in-depth and genuine information to critically ill patients seeking treatment abroad and also handhold them seamlessly with personalized healthcare advisory. The firm has been accomplishing this based on prior insights, experiences and success stories procured from various eminent hospitals and doctors across diverse countries. Backed by Zakariah Ahmed’s (Founder) extensive experience in patient management for 19 years and implementation of cutting-edge technologies, HTW is greatly dominating the Indian medical tourism space today.

Technical Interventions for Effective Solution

Leveraging technology to its best, HTW is deploying various innovative tools like proprietary patient guiding compass (PGC) and its online portal to better serve its clients, both at retail and institutional levels. As patients and doctors are given access to this portal, patients can check every single update that’s happening both on the financial and medical terms from time to time. Be it medical updates, discharge intimations, billing updates or bill settlements, HTW provides all details to patients, thereby creating utmost professional and transparent experiences to them. It also has well-curated doctor’s listings with price indications for

various diseases, thus bringing-in transparency. By large, HTW acts as a one-stop platform for seamless communication and securing patient information management amongst relevant stakeholders.

Leveraging technology to its best, HTW is deploying various innovative tools like proprietary PGC and its online portal to better serve its clients, both at the retail and institutional levels

With such a strong forte, HTW holds a diverse network of hospitals across India and offers a catalogue of treatments like Cardiothoracic Surgery, Hepatobiliary Sciences, Neuro & Spine Surgery, Organ Specific Cancer Treatment, Organ Transplantation and Orthopaedics, to right from children to adults. “With focus on delivering exceptional patient services and extensive involvement with leading healthcare institutions globally, several Ministries of Health & Defence in the Middle East, Asia & Africa, International Insurance Companies, Corporates, International NGOs and Hospitals/ Doctors, rely on us as their preferred advisory,” explains Zakariah.

Comprehensive Protocol for Custom Care Services

HTW customizes each plan based on individual’s needs to offer bespoke services, including medical consultation, medical second opinion, concierge services, tele-consultation, and air ambulance services. It follows a five-step comprehensive medical procedure to offer a tailor-made wellness plan for each medical traveller. The plan starts with diagnosis from specialist consultant to understand the problem and proceed to the next step (Diagnosis). After the primary analysis using a novel intervention PGC, the client views the well-reviewed and reputed doctors across India and decides the destination to carry-out their care-plan (Decision). The final treatment plan leads to a hassle-free travel plan, including visa documentation, hotel bookings, foreigner registration, appointment booking, professional translators, concierge services, and more that are available 24/7. Successful implementation of treatment plan trails with post-treatment care, follow-ups along logistics backup, ensuring safe returns to the native country.

Future Roadmap

To move ahead of the value chain and unlock new revenue streams, HTW is expanding its value-added services like Business Advisory, Medical Conferences and others. Zakariah concludes, “We are seeing a northwards growth since the beginning of our journey. Getting hold of upcoming opportunities, we intend to establish ourselves as a global brand based out of India”.