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Ingenico Technologies: For Greater Levels of Quality Improvements

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Jaydeep Chhatrapati,DirectorComputer based management systems are used in a wide variety of ways in pharmaceutical establishments such as, maintenance of quarantine systems for drug components, control of significant steps in manufacturing the dos-age form, control of laboratory functions, management of warehousing and distribution activities. The output from a Computer based Management System can be used to satisfy a variety of reporting requirements and initiate alerting mechanisms. Ingenico Technologies having their headquarters in Ahmedabad has a stupendous reputation of providing services in Computer System Compliance, training and quality systems management and assist organisations in Pharmaceuticals and Life Science Industry. The company has established itself as a leading name providing computer system compliance services to pharma industry.

Ingenico Technologies enables integration of corporate goals through company-wide policies and procedures identified, deployed and measured through the key stake holders. Company targets at providing quality time educating the executive leadership, on the latest technology developments and global initiatives to-wards Pharma ­ 4.0. The organization actively participates in the ISPE and GAMP Global to bring the learning across global pharma companies. Primary approach of Ingenico's is to be a life-time partner with a multinational global company
or middle size company who are aspiring to be a prominent player in the industry. Mission critical applications need expert support and Ingenico's team of senior experts bring project and program management experience and expertise to the table to ensure seamless implementations. Ingenico's focus is on being an interpreter between various departments in the pharma company to make sure there is stability in computer system compliance, based on GAMP5, US FDA 21 CFR Part 11, EU Annex 11, PIC/s, TGA or WHO.

Since the inception, Ingenico Technologies has focused on pharma domain and in the niche area of Computer system compliance. This has paid rich dividends in terms of dedicated client base and spreading of its reputation as a company that works with its clients to achieve compliance. Over the time span, the company has partnered with the finest in Indian pharma companies and also spread the services to other countries such as UK, Germany, Bangladesh, Dubai, Saudi Arabia, South Africa and more. Ingenico is now recognized as a significant ambassador of translating regulatory expectation in practical Computer System compliance practices. The in-fusion of diverse experts amidst the industry is helping the company provide best in class services to its clients. The wide proficiency of preparing clients to face US FDA, EU, MHRA, MCC, WHO, and TGA audits is enabling the company to create a framework for clients to build quality and data integrity from the design stage.

Ingenico is now recognized as a significant ambassador of translating regulatory expectation in practical Computer System compliance practices


There has been an exploitation of pharma companies by consulting fraternity which has left an impression of limited benefits through consultants. This can be challenging to Ingenico Technologies that finds it as an opportunity to make a difference as a consulting partner. Another challenge is to make all stakeholders understand the benefits of automation which helps derive compliance as a default outcome.

By designing data criticality and data integrity based practices in existing and future software systems, Ingenico enables client teams to work towards data analytics of future, ultimately making data driven product quality decisions. Ingenico has pioneered the computer system compliance for organizations of every sizes. Today Ingenico is building upon this legacy with innovations to help clients stay ahead of changing & challenging regulatory requirements.