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Why Data Security is Essential for Healthcare Providers?

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India's healthcare sector, especially the increasing Mobile Health Industry, is experiencing an unprecedented boom, driven by a substantial influx of investor funding over the past decade. This financial surge has ignited a wave of entrepreneurial activity, with numerous startups eager to shape out their place and win over both users and medical professionals. Among this competitive, one of the most critical challenges remains the safeguarding of patient data. As digital health platforms boom, the imperative to protect patient information becomes ever more crucial. Ensuring data confidentiality is not just about regulatory compliance or preventing breaches; it's about fostering trust and confidence in a digital age. The continued success of this dynamic industry hinges on its unwavering dedication to prioritizing and securing patient confidentiality, setting the foundation for a trusted and thriving digital healthcare ecosystem.

Alok Awasthi, Founder, SeekMed, says, “Data security threats may vary in sophistication and may come in the form of ransomware or distributed denial of service (DDOS) from external actors with malicious intent”.

Digital Age in Healthcare Data Protection

How far would you go to protect your patients’ sensitive data? Healthcare providers amass vast quantities of Protected Health Information (PHI), detailing an individual's past, present, and future physical and mental health, along with the medical services they receive. This treasure trove of data often includes personally identifiable information (PII) such as names, addresses, and Social Security Numbers. When combined with other identifiers, this information can reveal a person's identity, medical history, and payment records. The profound sensitivity and extensive scope of this information make the healthcare sector an enticing target for data breaches, emphasizing the critical need for robust data protection measures.

Once upon a time, storing and safeguarding data was as simple as jotting it down on paper and locking it away in sturdy cabinets. But in today's digital age, thanks to the technology, patient records have migrated to computers, servers, and various storage devices. Doctors and healthcare professionals now wield computers and tablets to access, update, and document patient data. Also, this wealth of information often traverses multiple hospitals, healthcare providers, and government health authorities. Yet, with the advent of new-age records comes a host of fresh dangers: data breaches, malware, viruses, ransomware, and other threats. Thus, it becomes imperative for healthcare enterprises to delve deep into the potential causes of data breaches and erect robust security solutions that blend internal fortifications with external safeguards. After all, in this digital realm, protecting patient data isn't just a task it's an ongoing story of vigilance and innovation.

Strengthening Cybersecurity in the Healthcare Sector

In the healthcare domain, where the risks are high and patient trust is paramount, the imperative for an impregnable security infrastructure is undeniable. Healthcare providers must not only swiftly respond to safeguard sensitive data but also proactively anticipate and thwart cyber threats before they materialize. Lately, the malicious intent of cybercriminals has been fixated on electronic medical data, driven by its lucrative value on the black market far exceeding that of credit card numbers or bank account passwords. While this heightened interest may surprise some, the underlying rationale is abundantly clear. Electronic medical records harbor a wealth of personal information: names, birth dates, addresses, phone numbers, employment details, IDs, card numbers, and even medical and social insurance data. The theft of such information doesn't just result in financial losses but can also unleash the devastating repercussions of identity theft upon unsuspecting victims. Adding to this vulnerability is the inadequate data protection practices prevalent in many healthcare organizations. Unlike the robust security measures of financial institutions, where two-factor authentication is a global standard, public health entities have lagged behind in implementing such safeguards. Consequently, they remain vulnerable targets for cyberattacks, emphasizing the urgent need for a transformative shift towards comprehensive data protection in the healthcare .

Securing Patient Privacy

In the healthcare sector, safeguarding patient privacy demands equal attention to both internal and external threats. With approximately 35% of breaches originating internally, vigilance in handling patient records is critical. Regular risk assessments aid in identifying vulnerabilities, while Data Loss Prevention (DLP) solutions help control the flow of sensitive health data. Tools like Endpoint Protector ensure HIPAA compliance in remote work settings, tracking all ePHI activities for prompt intervention. Equipping employees with monitoring tools and cybersecurity awareness is vital to thwarting insider risks and potential breaches, reinforcing the industry's commitment to patient confidentiality.

Restrict access to data

Health data vulnerability escalates when stored locally on work computers, especially with electronic health records (EHRs). Employees accessing and saving sensitive information may forget to delete files, heightening the risk of data loss in phishing cyberattacks. This poses a compliance challenge under laws like HIPAA, stressing the need for limited data access. Deploying Data Loss Prevention (DLP) solutions can scan for and remediate unauthorized data storage, ensuring restricted access aligns with job roles. Endpoint Protector's eDiscovery feature enables swift scanning and remediation actions across platforms, bolstering data security and compliance efforts in healthcare organizations.

Control removable devices

Addressing vulnerabilities associated with removable devices like USBs is crucial for safeguarding healthcare information. Despite the internet's popularity for data transfer, employees often use USBs to copy large files, posing risks of loss, theft, and malware attacks. Deploying DLP solutions enables healthcare services to monitor and control outer ports, limiting usage to approved devices and tracking user activity. Endpoint Protector offers granular policies for tailored restrictions and Enforced Encryption to automatically encrypt data on USBs, restricting access to authorized users. Remote wiping and messaging capabilities further enhance data security measures, mitigating risks of unauthorized access or data breaches.

Winding Up

Implementing technical safeguards, secure storage practices, and payment methods, along with enforcing access controls and regularly updating security measures, is crucial in the face of escalating cyberattacks targeting hospitals. Prioritizing healthcare data security is indispensable to safeguard confidentiality, integrity, and availability, thereby preserving customer trust. By integrating cybersecurity as a core value proposition and devising clear action plans, healthcare organizations can confront cybercriminals fully prepared and mount a formidable defense.