Rightly as the old adage goes, ‘first impression is indeed the best impression’. People today are very much conscious about their physical appearance and are increasingly opting for cosmetic procedures, especially pertaining to their teeth in order to have as best a smile as possible. However, unhealthy diet and lifestyle habits such as alcohol or tobacco consumption have led to a sharp rise in the number of dental ailments among general public. Adding on to this is the heightened awareness about the importance of maintaining a proper oral hygiene among people which has further upped the demand for quality dental care services. As per the estimates from Insights 10’s recent study, the Indian dental care market which stood at $653 million in 2022 is expected to amount to $1.33 billion by 2030, growing at a 9.4 percent CAGR during the forecast period.

Amidst such encouraging market conditions, one name that has been making significant strides in India’s dental care space through its patient-centric approach is Bengaluru-based Manya Dental. The brainchild of husband wife duo Manoj Kishan (Co-Founder & CEO) and Dr. Yamini Korlepara (Co-Founder & Clinical Director), Manya Dental was incepted in 2021 with a vision to deliver best-in-class oral health care to patients at affordable rates, while also following highest level of safety standards. While Dr. Yamini is an MDS in Oral & Maxillofacial Surgery and Implantology with over 13 years of experience in dentistry, Manoj is an MBA graduate with over 14 years of experience at building and scaling diverse businesses processes across startups and MNCs.

Laying the Foundation Stone

By combining Manoj’s prior business expertise and Dr. Yamini’s passion to make high quality oral healthcare accessible to all, the duo setup Manya Dental as a single chair clinic. Encouraged by the positive response it received within a short time period, they did research around what the major pain points of patients are and realized that there existed a significant gap in the market in terms of patient requirements remaining unmet by most clinics around sterilization protocols, quality of diagnosis & treatments delivered, and lack of transparent pricing policies. Thus, the couple decided to further scale the operations based on the gathered insights and built the processes with patient-centricity as the foundation of their business model.

“At Manya Dental, we strongly believe that quality dental care should be accessible to all socioeconomic segments, which reflects in our quality of diagnosis & treatments, competitive pricing and inclusive outreach. Our ability to consistently maintain highest levels of safety, accessibility and affordability, along with commitment to provide quality care has been pivotal for us to garner patients’ trust, get numerous referrals through word-of-mouth publicity, and scale our business. We envision becoming India’s most trusted and innovative dental care provider and empower every smile with world-class services”, says Manoj.

Standing-out through Specialty based Care

Under the able guidance of Dr. Yamini and Manoj, Manya Dental has evolved into a full-fledged dental care provider across Bengaluru. Some of its major areas of treatment include Full Mouth Rehabilitation, Dental Implants, Root Canal & Re-Root Canal Treatment, Laser Root Canal Treatment, Surgical Dentistry, Tooth Extraction, Gum Disease Treatment, Laser Surgery, Preventive Child Dental Care, Digital Smile Designing, and Invisible Aligners & Orthodontics. Unlike many other clinics where a single doctor handles cases pertaining to all dental conditions, Manya Dental has adopted a unique approach, wherein each of its doctors

are MDS degree holders and specialize in specific areas of dentistry such as endodontics, oral & maxillofacial surgery, pedodontics and others. Also, all treatments at Manya Dental are done by respective specialists thereby raising bar on quality of treatment delivered to their patients.

Going a step further, Manya Dental also ensures that each of its branches get representation from every department every week by rotating each of the specialist doctors across all its clinics. It also has a dedicated time slot for case transfer discussion every day during which all the specialists connect with each other and discuss about cases that might need interdisciplinary intervention in their upcoming visits. Additionally, the doctors also not only get together on a weekly basis to collaboratively review complex cases, but also participate in cross specialty procedures as well to get first-hand exposure to diverse intricacies of that particular specialty. This has proven to be extremely beneficial for Manya Dental to devise a well-rounded and optimized treatment plan for patients, while also fostering innovation and excellence among its clinicians.

By consolidating different expertise in one place, we offer patients the benefit of interdisciplinary planning and treatments by MDS specialists under one roof

“We offer the entire spectrum of dental care, from preventive services such as scalings and sealants to complex procedures like implants, full-mouth rehabilitations, smile design, pediatric dentistry, and surgeries under general anesthesia. By consolidating different expertise in one place, we offer patients the benefit of inter -disciplinary planning and multiple expert insights under one roof. Our in-house team of MDS-qualified specialists from every dental discipline review every case to align with the patient’s functional needs, aesthetic goals, and long-term oral health, thus facilitating a comprehensive, coordinated care”, adds Dr. Yamini.

Ensuring All-round Service Excellence

Patient experience and satisfaction has always been paramount for Manya Dental wherein it ensures to maintain the highest quality standards across all its functions. In terms of hiring for its clinical team, Manya Dental maintains a very high bar wherein doctors undergo rigorous interview process involving at least two senior doctors. Once on board, doctors are supported with a thorough induction process to make their onboarding seamless and get a clear understanding of the way we carry our operations. Our clinical team boasts of a very inclusive culture that fosters learning. Most importantly, whenever a patient visits the clinic, Manya Dental mandatorily provides them a comprehensive diagnosis of their entire mouth – in addition to addressing their problem – and even advises them on the precautionary measures to ensure proper oral health.

To further ensure consistent quality service across all its branches, Manya Dental has strong SOPs in place wherein prior to commencing treatment, the doctors take and upload the photos & x-rays onto the clinic’s digital software both pre- and post-treatment. Along with performing a QC of every procedure being performed across all ten clinics, the senior doctors also analyze the patients’ digital images to ensure that they provide nothing short of the best quality care. Furthermore, every doctor also has a senior specialist as the mentor whom they approach when having any doubts and even take second opinion from multiple cross-department specialists before coming-up with a final diagnosis and treatment plan with evidence. Additionally, every patient is assigned a dedicated relationship manager who acts as the POC through out their treatment journey to provide personalized post-treatment support, gather feedback, help with appointments scheduling and coordinate for any other matters.

“With technology integrated into every touchpoint of care, our clinics are equipped with cutting-edge tools like OPG machine, intraoral scanner, digital X-ray, laser unit, and magnification systems. These diagnostic technologies enable instant visuals and explanations to ensure accurate diagnosis, minimally invasive, conservative and virtually painless treatments for enhanced patient trust. Also, by staying abreast of the latest tech advancements in the dental space worldwide, we continually upgrade our tools and protocols to stay aligned with global standards as well”, Manoj further explains.

Exploring Beyond Horizons

From the humble beginning of being a single chair clinic, Manya Dental has grown exponential since its inception and has 10 branches across Bengaluru today within four years of inception. Going forward, it aspires to further continue setting new industry benchmarks in terms of patient-centric care delivery and bringing new technologies & process to the patients, while also spreading more awareness about preventive dental care among general public. While expansion plans are in pipeline over the next fiscal, over the long run, this esteemed healthcare organization is in the process of creating an ideal playbook for the country’s dentistry space.

Quick Facts:

•Year of Establishment: 2021
•Branches: Yelenahalli, Hongasandra, Jayanagar, Bannerghatta Road, Malleshwaram, JP Nagar, Chandapura, Haralur Singasandra and Kadubeesanahalli
•Key Areas of Specialization: Full Mouth Rehabilitation, Dental
Implants, Root Canal & Re-Root Canal Treatment, Laser Root Canal Treatment, Surgical Dentistry, Tooth Extraction, Gum Disease Treatment, Laser Surgery, Preventive Child Dental Care, Digital Smile Designing, and Invisible Aligners & Orthodontics